PRIVACY POLICY

At BPH Trading LLC, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, protect, and disclose the information gathered through your interactions with our online store. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect:

  1. Personal Information: When you place an order or create an account with us, we may collect certain personal information, such as your name, shipping address, billing address, email address, and phone number. This information is necessary for order processing, shipping, and customer support.

  2. Payment Information: To process your payments, we may collect your payment card details or other financial information. Please note that we do not store your payment card information on our servers. All payment transactions are encrypted and securely processed by trusted third-party payment processors.

  3. Device and Log Information: When you visit our website, we automatically collect certain information about your device, such as your IP address, browser type, operating system, and browsing behavior. This information helps us analyze and improve the performance and security of our website.

How We Use Your Information:

  1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery of your purchased products.

  2. Customer Support: Your information allows us to provide effective customer support, including responding to inquiries, addressing concerns, and resolving issues related to your orders or account.

  3. Communication: We may use your email address to send you order confirmations, shipping notifications, and updates about our products, promotions, or relevant information. You can opt out of receiving marketing communications at any time.

  4. Improving Our Services: We analyze aggregated data to understand our customers’ preferences, trends, and browsing behavior. This helps us enhance our product offerings, website functionality, and overall customer experience.

Information Sharing and Disclosure:

  1. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating our business and delivering services to you. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

  2. Legal Compliance: We may disclose your personal information as required by law, regulation, or legal process. This includes responding to lawful requests from public authorities, protecting our rights and safety, and enforcing our policies and terms of use.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure socket layer (SSL) technology for data encryption during transmission and secure storage of your information on our servers.

However, please note that no method of transmission or storage over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Choices and Rights:

  1. Updating Your Information: You can update or modify your personal information by accessing your account settings on our website. If you need assistance, please contact our customer support team.

  2. Opting Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. However, please note that we may still send you transactional or service-related communications.

  3. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates. Your continued use