Thank you for choosing BPH Trading LLC for your stuffed animal toy needs. We aim to provide you with a smooth and efficient shipping experience. Please read our policy below regarding shipping methods, delivery times, and associated costs.

  1. Shipping Destinations:

1.1. Domestic Shipping (USA):

  • We offer shipping within the United States.
  • Please note that we currently do not ship to PO Boxes, APO/FPO addresses, or US territories.

1.2. International Shipping:

  • We also offer international shipping to select countries outside the United States.
  1. Shipping Methods and Delivery Times:

2.1. Domestic Shipping (USA):

  • We provide a standard shipping option for orders within the United States.
  • Cost: $4.95
  • Estimated Delivery Time: 7 to 10 business days from the date of shipment.
  • Please note that delivery times may vary depending on the destination and any unforeseen circumstances that may arise.

2.2. International Shipping:

  • For orders outside the United States, we offer an international shipping option.
  • Cost: $7.95
  • Estimated Delivery Time: 10 to 20 business days from the date of shipment.
  • Please note that international delivery times may vary depending on customs clearance processes and any applicable import regulations in the destination country.
  1. Order Processing Time:

3.1. Order Processing:

  • We strive to process and ship orders promptly.
  • Orders are typically processed within 1 to 2 business days after the payment has been successfully received.
  1. Tracking Your Order:

4.1. Shipment Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package.
  • Please allow a few hours for the tracking information to become available online.
  1. Customs, Duties, and Taxes:

5.1. International Orders:

  • For international orders, please note that the recipient is responsible for any customs duties, taxes, or import fees imposed by the destination country.
  • These additional charges, if applicable, are beyond our control and are the responsibility of the customer.
  1. Order Modifications and Address Changes:

6.1. Modification Requests:

  • If you need to make changes to your order, such as modifying the shipping address, please contact our customer support team as soon as possible.
  • We will do our best to accommodate your request; however, please note that once an order has been processed and shipped, modifications may not be possible.
  1. Contact Us:

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are available during our business hours, Monday to Friday, from 9 AM to 6 PM EST -8.

Processing time: 2-3 business days

Total delivery time= Processing time + Shipping time

Business day: Monday to Saturday